Durango Ford

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4.6

( 8 reviews )

Auto Repair, Car Dealers

Closed 09:00 AM - 05:00 PM See Hours

1200 Carbon Jct a, Durango, CO 81301, United States

+1 9703-854-822

Durango Ford Lincoln is a renowned Ford dealership located in Durango, Colorado. Known for its exceptional customer service and professionalism, Durango Ford has built a strong reputation within the community. Customers have consistently expressed their satisfaction with the car-buying experience, describing the staff as friendly, helpful, and attentive. The dealership's commitment to ensuring a smooth and efficient purchasing process is commendable, as they go above and beyond to address any concerns or questions. Durango Ford's dedication to customer satisfaction extends beyond the sales department, with rave reviews about their service department as well. With a team that goes the extra mile to anticipate and resolve any potential issues, customers feel confident in their automotive purchases. Residents of Durango consider themselves fortunate to have such a trusted and reliable Ford dealer in their community. Durango Ford Lincoln truly stands out as the premier dealership in Durango.

Amenities and More

Delivery
Credit cards
Debit cards
In-store shopping
Cheques
Repair services
Oil change

Reviews

4.6/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Patrick kaye

March 22, 2024

Very happy with my car-buying experience at Durango Ford! Everyone that worked with me was friendly, professional, and helpful. The got me through the whole process quickly and they answered all the questions I had. I feel like they went above and beyond to make my purchase smooth and easy. Really glad I got my Mach-E at Durango Ford!

John dent

March 22, 2024

My husband and I just purchased a Ford 150 Lightning from Durango Ford. They were great to work with, and communicated throughout the entire process. There were some delays getting the Lightning shipped, and each time Durango Ford was quick to let me know and keep me in the loop. Once it came in we were able to test drive, review, sign for it, and drive it out in the same day. The whole process was smooth and the staff was wonderful. I highly recommend them.

Ryan wright

March 22, 2024

Great service! A very positive and unique experience. Imagine a service department that does what they say they are going to do and treat their customers like they matter. Residents of Durango you are fortunate to have such a fine Ford dealer! Service Advisor Beth Brickey is wonderful!

Rock ordonez

March 22, 2024

Best dealership in Durango! I brought in my Lincoln Navigator for routine maintenance, and they were ready when they said they would be, did the servicing - which took exactly the length of time they said it would. They are very polite, eager to help and provide great value for your money. I trust this dealership and you should too. Keep up the good work!

Martin reid

March 22, 2024

Beth was amazing! She squeezed me into the schedule, kept me informed on parts that were ordered and gave me updates on estimated completion. We have purchased 3 cars from Durango Motor Company over the years because of their excellent service.

Kristen hasbrouck

March 22, 2024

I’m from out of town, and Durango Ford got my truck in and fixed promptly even though their schedule was full. I think they went above and beyond to get me taken care of and would recommend this dealership to anyone needing service. While there, we also talked to sales personnel, and it looks like an overall great dealership for anyone looking to purchase a new Ford

John denha

March 22, 2024

I waited 2 months to get my vehicle in. Charged $1000 for a part that didn't fix the problem at all. I've refrained from saying anything because I felt like it was partly my fault.. but it wasn't. The code was for TPS, I told the guy to tell the mechanic I already changed that part.. so he said "Then it's the PCM" so instead of starting at the TPS and going from there he just changed the PCM and it fixed NOTHING. I HAD to leave that day to AZ, 7 hours away I had issues and overheated 3 times. Because it still had the same problem that got me stranded in Durango for months. Please do your own research before spending $1000 dollars and waiting 2 months.

Ryan krekeler

March 22, 2024

July 6 2023 - My F250 is having starting problems, its hot and 6 PM closing time when I pull up. I bang on the window and a management person came out to see me. After explaining he took my truck around back to a service and asked my wife and I to wait inside. No more than ten minutes later he brought my truck back out front. He explains a starter wire was loose and sends us on our way No Charge. Thank God, we had to leave back to New Hampshire the next day.